Privacy Policy
This Privacy Policy explains how Eldwick Software LLC ("Eldwick Software", "we", "us", or "our") handles information when you visit our website or contact us about our software development services.
Information We Collect
We collect information you choose to provide, such as your name, email address, company, project details, and any other information you include when you email us.
Our hosting and security providers may automatically process limited technical information, such as IP address, browser type, device information, referring URL, pages visited, request timestamps, and similar log data needed to deliver and protect the website.
How We Use Information
- Respond to inquiries and communicate about potential or active projects.
- Provide, operate, maintain, and improve our website and services.
- Protect our website, systems, clients, and business from misuse or security issues.
- Meet legal, accounting, tax, contractual, and compliance obligations.
Cookies and Similar Technologies
Please see our Cookie Policy for details about cookies and similar technologies used on this website.
Analytics
We plan to use Google Analytics to understand how visitors use the website, such as pages viewed, approximate location, device and browser information, referral source, and usage events. Google Analytics will be gated by our Probo cookie banner where consent is required, and analytics cookies should not be set unless you consent.
We use analytics information in aggregate to improve the website and understand interest in our services. We do not use Google Analytics on this site to sell personal information or to serve behavioral advertising.
Service Providers
We may use trusted service providers to host the website, deliver email, secure infrastructure, manage cookie preferences, measure website usage, support business operations, and provide professional services. These providers may process information only as needed to provide their services to us.
Client Work and AI Systems
This website policy does not replace a project agreement, statement of work, data processing agreement, or confidentiality agreement. When we build software, integrations, or AI systems for clients, project data is handled under the applicable agreement for that work.
Sharing Information
We do not sell personal information. We may share information with service providers, professional advisors, authorities when required by law, or another organization if needed for a business transfer such as a merger, acquisition, or sale of assets.
Retention
We keep information for as long as needed for the purposes described in this policy, including to respond to inquiries, maintain business records, provide services, resolve disputes, and comply with legal obligations.
Your Choices
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection to certain processing of your personal information. To make a request, contact us through our contact page.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure.
Children
Our website and services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children.
Changes
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.
Contact
Questions about this Privacy Policy can be sent through our contact page.